Sunday, February 21, 2010

The Young Are Not for Eating

In my first nursing job I was bullied by the Lieutenant and the General. I was on a simple med-surg unit, not in the military. The Lieutenant was a spinster named Marta and the General was an overweight shorter woman (about 4ft 6in.) who resembled a poltergeist.

The General would check my completed dressing changes and then write me up for not doing them. The Lieutenant would time my lunch breaks and give me the hardest patient assignments. I hated them. I was called into the boss’s office once a week and my file was stuffed with their numerous complaints.

The viciousness of the old school was a rite of passage I wasn't prepared for. It was a silent stranger that was poised to damage the belief I had in nursing. How could we be kind to patients if we were unkind to one another?

Head Nurse would say, “You keep bedside dirty, you no answer call light, you take long lunch break, you put Kibbles ‘N Bits in Marta’s lab coat.” Head nurse was from Japan and when she was angry her eyes would close in on themselves displaying the tortures of Maybelline. “What you have to say?”

“I did not put dog food in Marta’s coat pocket,” I said politely, wincing at the thought of such a cruel act. I was telling the truth; it was Kit ‘N Caboodle (I had a cat).

In the days of team nursing a medication nurse would give the meds for 32 patients. Once, I missed a multivitamin, the General caught the mistake, I called her a midget, and I failed my first probation. The Regime had won or so they thought. Head Nurse liked me and gave me another chance.

I worked harder than ever, kept my mouth shut, and passed the second attempt. No one had warned me that nurses eat their young. They didn't teach that in nursing school.

Later, when I moved on to another job, Head Nurse revealed why she gave me another chance and it surprised me: She liked that I was not ashamed of being gay. To her it showed true courage; she knew the world was changing and she would change with it. She was all too aware that there had been destructive nurses in my path and that they had failed to reduce my self-esteem.

When the military showed me their guns, I pulled out a cannon. I gave 100 percent: I took short lunch breaks; I put beautiful bows on the dressing changes with labels and dates; I constantly emptied wastebaskets; and I triple checked my medication sheets. With the guards standing close, there was no room for failure.

In other jobs I have found there would always be a General and Lieutenant; as well as a Mongoose, Rat, Weasel, and Snake. These are the nicknames of the nurses I’ve encountered who hold prominent positions in my memory. It was the Mongoose who told me, “There are 100 ways to get a nurse fired.”

Nurse Chen, a friend of mine, described these frenemies, “Crows are black all over the world.”

In this new world of nursing there is a term called horizontal violence that describes the old school of bitterness and oppression. When nurses form cliques to seduce powerlessness in the young, they are perpetuating a nursing pathology that condones aggressive behavior. I call this a Regime and it can reside in any med-surg, ER, rehab center, ICU, and Labor and Delivery Unit in the country.

The Regime can be found in Australia, Canada, and even the Philippines. Nurse to Nurse hostility is a universal destructiveness that has a negative impact on the nursing world.

I am encouraging nursing students to speak up in class about this topic. Bring it out into the open and expose it. It is the ugly sister of the nursing community. Isn’t it ironic that, in the spirit of healing, lays a culprit that is psychologically toxic?

To the nursing dinosaurs (including myself), it’s not too late to change bad habits. Instead of generating internal conflict, let’s help the young nurses with our experience and wisdom. I urge everyone to stamp out horizontal violence. Petition those nurses who sabotage and create disharmony.

In every nurse lies a bloom of hope that can nourish the excitement of a young nurse. Try and remember why you became a nurse in the first place. Don’t become a perpetrator of "burnt-out pessimism." Instead, become a cultivator of workplace integration...as well as a phenomenal nurse.

Break the cycle. End the silence. The world, it is a changin'.

25 comments:

  1. Wow! Thank you SO much for that post. I really needed to hear that I am not alone in my struggle to break into the nursing world. I'm a new grad on a surgical unit and I've found the last two months difficult. Surprisingly, the "horizontal violence" I've experienced hasn't come from the senior nurses, but the graduates from the previous year. Unfortunately, the people I could be gaining the most support from are the ones with the most thorns. I take each shift as it comes and tell myself that the jealousy of the previous grads stems from the support I've received from senior team members.
    Thank you for your heartbreakingly funny & real blog! I look forward to new posts :)
    Cheers,
    Nurse B

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  2. This violence has also been referred to as "lateral violence" in the new textbooks. I'm in a nursing leadership class and am doing a project on change and I chose this as my subject because taking care of sick patients is hard enough without ogres making you doubt your abilities. If someone does something wrong, they should be called out on it. But trying to sabotage a new nurse is cruel and unusual, not to mention dangerous. That's my little rant :)

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  3. Thanks for the story! It puts my own job in perspective.

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  4. I graduated nursing school this August. The last quarter I was being given a rough time by my preceptor, what you would call lateral violence. My instructors believed the things this nurse had to say, almost failing me from my program. For the weekly small group discussion we had for class I had to talk to several nurses and they again mentioned lateral violence. I brought this up in the discussion and the instructor denied that it ever existed, further causing my mistrust in her. This is what they are teaching in nursing school.

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  5. The tough boss is not necessarily a bad thing. It keeps the young and naive on their toes. In the Army I believe solders fear their officer above them, more than the enemy.
    Tough boss is a strategy, the alternative a "kind" boss, the worker does not want to displease his/her buddy, which might work. If "we" have an idiot on the other hand, they can slack off and say "oh my boss buddy will understand." and not learn, improve or change his/her ways.
    I believe you have to earn trust, you are not given it.
    There are reasons for things.

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  6. I graduated 2002 and when I went to my first med surg floor I encountered nothing but kind and experienced preceptors who have been in nursing greater than a decade. In no way did I ever feel frightfull of my job or being reported.
    Throughout my career so far the only lateral violence I've encountered is when there is a nurse who doesn't seem to be up to par which we have all had the nurse that can't multitask and leaves you with 50 per cent of the workload unfinished. Only then I wouldn't necessarily label it lateral violence.
    Above all what I observe most is gossip which if I keep my head out of it means that I am doing my job and keeping busy and attending to patient care.
    Throughout the years most of my coworkers welcome nursing students on the floor as do I. Why wouldn't you want the extra help and the patients love the 1:1. The new grads bring nothing but enthusiasm and for once what you don't hear is complaining from them which unfortunately happens to most of us because lets face it the daily workload is tasking.

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  7. Sometimes nursing feels like high school, clique-y and judgemental. It's frustrating to be a good nurse and have a rat or a mongoose or general who gets all bent out of shape over stupid stuff. On the other hand it's also very frustrating to follow someone who dumps on you every day and leaves you with all the work while they sat and did a crossword or knitted their shift away. Sigh. We can hope the eating of they young will go away. In my experience I left a job because the new grads came in and demanded the choice assignments, shifts, and were capital delegators instead of do-ers. There is such as thing as being too empowered as well. Balance is the key, very hard to attain.

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  8. So I am hearing a comment from someone above me supporting this malicious attitude, and that it can be helpful??? I can see where she came to this conclusion, its perfectly logical, but it doesn't make it right.

    However we are not dogs that you can beat when we screw up and expect us to do better. While I agree, novices need to be told when they have done something wrong if they did not recognize and correct it, the type of attitude described on the wards contributes to the nursing shortage!!! New nurses also need to be encouraged. And the fear....if a novice made a mistake and needed some guidance in correcting it, they might be more likely to HIDE it, rather than address it because of the overwhelming fear they have of the experienced nurses.

    Tell the novice if they've done something wrong, but PLEASE, I am begging nurses everywhere, also tell them what they are doing right. Remember what it was like to be a novice, and how terrified you were, and how concerned you were with doing a good job, but not always certain of how to do it. Fear alone WONT help us learn!!!!!!!!!

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  9. amen! Totally agree. I was attempted to be eaten in my first ER. The older nurses would say things like "you suck at iv's don't ya? and would never help me to figure what I was doing wrong. and when I voiced my Knowledge since I just left a level one trauma/teaching hospital I was labeled a 'know-it-all'. Jokes on them I worked hard at proving them wrong and now I am one of the top nurses in my department.
    Thanks for all your posts
    A.Grimm RN

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  10. I am so lucky, I realize...I started as an RN two weeks ago, and work on an ortho floor where everyone is continuously offering me help and explaining procedures to me. My preceptor seems to be able to do 20 things at once, while still answering my ignorant questions. I worked one clinical on this floor during nursing school, and immediately decided that's where I wanted to be. I don't know if I could survive some of the lateral violence I'm reading about here, but I am determined never to be the cause of another new nurse's discomfort.

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  11. I'm a dinosaur but back in the day I was reduced to tears many times by constant 'write ups' from the more experienced nurses on the floor for outright lies. (And the hospital wondered why the new RNs did the 2 years for experience and then got the hell out of there.) Now, I go out of my way to give encouragement and find that 'don't worry, you'll get it' and 'you're doing fine' go a long long way. After all, someday the newbies are gonna be taking care of me!

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  12. this fact is so darn sad. mainly because it spans all levels of nursing, not just the hospital. i am a classroom nurse at a middle school and i see snakes, weasels, rats, and generals there too... thank you for putting a voice to the cruelty. you are an amazing nurse and i can only hope that when i find myself in a hospital someday i will have you looking after me. keep the blogs coming!!!

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  13. I am a new grad who just started working 6 months ago...I too have been a victim. I had up to as many as 8 different preceptors at my job and all that would complain about what I didn't know or couldn't do without talking to the other ones first...I also had problems with learning things over and over again that I already had learned from someone else...But i woudl continuously be brought in the office to talk about how they did not think I was improving. Eventually I got out on my own and miraculously they saw a vast improvement in my skills....But even to this day I still get called into the office at least once a week about something that I did or did not do based on what other nurses on the floor have said...such as not doing a bath...but when I asked when this happened so i coudl try to explain what happened they were unable to tell me a time or a date...but yet I was reprimanded for it....And I agree it is nice to hear that you are doing things right sometimes compared to always hearing what your doing wrong. I plan to leave this place after my year is up because of all the horizontal violence...it is not a good setting to work in and i dread work every day...not b/c i don't love what i do but b/c i can't stand to work with some of the people

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  14. As a dinosaur from the late 70's here's my two cents:

    * I don't advocate or endorse "eating the young." I love new nurses because they constantly remind me why I went into nursing in the first place. Generally, their enthusiasm and joy is infectious and I'm grateful to them for this as I hope that they are grateful for me. Optimally it's a symbiotic and mutually benefical relationship.

    *I remember discussions in nursing school and on the job about being "called to serve." It is rare now-a-days to hear this-- instead, the mentality seems to be "it's a job." I think this is a shame since the fundamental aspects of nursing is in service to others.

    * I think that there is a difference between "lateral violence" and being "spoon-fed." It's a rare new nurse that, because they are highly motivated, goes home and "studies" a topic that they've encountered at the bedside or on the unit that is either interesting, expected knowledge or skill related but is not required. I'm not speaking to NCLEX or "certifications;" more along the lines of "my preceptor says that I need to work on my IV skills-- what can I find that will provide a reference for me on my own time?"

    As a gentle reminder to the new nurses:

    1: Remember that nobody knows everything and those that think they do are the ones to worry about the most. ;)

    2. Give yourself a good 6 months to not be "afraid" everyday. No one expects you to know everything there is to know... yet (but see #1 above).

    3. Ask questions- always. This includes, "What can I do to be better at..." Often people as a whole are reluctant to provide this... phrased this way, it may help promote the discussion between you, your manager, your preceptor/peers.

    Worth repeating for all: be kind to each other. Collectively nurses do a good job in taking care of others but we don't do as well in taking care and nuturing each other in a GOOD way (doesn't mean enabling).

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  15. I had my first experience two weeks ago with a nurse like this. It was up on an a medical floor, and she did not want me to take care of her patient (I am in nursing school). She walked away when I tried to talk to her, gave the drugs I was supposed to give, and retook my vitals.

    I just kept the focus on the patient, got great information out of her..reported to the nurse. When she walked away from me, i followed her and gave her the info she needed to know. In an everyday situation I am not sure about what to do, I react very poorly to passive/aggressive behavior. I think I will bring this topic up in post clinical and see what feedback I can get.

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  16. I've been a nurse for 12 years, and I've been fortunate that I never had preceptors who were of the "eat the young" variety. If I was screwing up, they wouldn't hesitate to call me out on it, but it was always in the way and method to improve my practice, not to demean or debase.

    I also agree that lateral violence should never be tolerated, in any profession.

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  17. Anonymous at 5:42 wrote, "In the Army I believe solders fear their officer above them, more than the enemy."

    That's not actually true. Even in the military a good leader is supportive of her troops, and only uses a harsh hand when absolutely necessary. Even my drill sergeants were supportive and helpful (even if they did yell at us and try to kill us with pushups!). Why? Because it works. Being a jerk is as unconducive to a unit's efficiency in the Army as it is in the workplace.

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  18. AMEN Danimal!

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  19. I think you should publish this as an editorial - it is the all too often hushed secret of nursing that never gets out in the open yet we all know it exists!

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  20. Excellent posts. This is a very important topic that needs to be aired. Throughout my 36 years of nursing I have seen lateral violence many times and have been the target. It is much better for nurses and patients to be kind and helpful to each other. Finally the secret is being talked about.

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  21. Sadly, I just left my job of a year because of this issue. I was nursing supervisor of a psychiatric facility out of all places and tried to change it... however it truly became toxic and dangerous.

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  22. Having had the experience of being a focus of lateral violence and vicious gossip in my first job (after working there for ten years) - it was one of the most painful experiences of my life. I had worked alongside of these girls for years, and couldn't believe at how they turned on me. I hate to gender bash, but I do believe that women are incredibly bitchy and mean; MUCH worse than men. So some of it may be that it's primarily a female-dominated profession, unfortunately.

    It was a growing experience, I moved on, and found a better place to work, fortunately. Now some of them want to be my "Facebook friends"....!?? I think NOT!

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  23. Brandi TrowhillMar 11, 2010 07:03 PM

    I am a nursing student. I graduate in May and throughout the whole process this looms ovr your shoulders. It makes me afraid of when I won't have the other students there behind me, or my clinical teacher to lean on when being harrassed by the senior nurses on the unit. This is such an important topic and it makes me sad that nurses (or anyone in any profession do this). What I really would like to know is why? What do they get from treating people like they are the scum of the earth? Is there some sort of secret gratification they get from this behavior? Is it maybe because when they were new nurses someone did this to them? I completely agree that this is a female dominated profession and I say all the time that women are vicious. There is so much jealousy in women, which as a woman makes me sad. There is so much of a fight for equal rights but we can't even treat our own with respect. It is just pathetic to say the least.

    I have to say thank you so much for this blog! I feel it gives me a connection to other nurses out there and I learn from your experiences and I get to share a laugh with others. So thank you for being so honest and sharing your stories. Nursing stories are by far the best to hear!

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  24. Ah I wish I would have read this posting sooner. I am a female nurse, so I can say this, the problem with nursing, is the problem with women. We never learned to play nice on the playground together, we were not socialized to group sport, the old girls like myself were before girls played soccer, so you have a whole professional heavily weighted with women, and we wonder why we act like we did in high school? Its the only way we were taught to relate, protectivism and mistrust. Thank the Universe that more men are coming into the field, we need you and we need you in leadership position. Its like herding cats, but the profession is worth it!

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  25. When I was in nursing school a few years ago, one of the hospitals that we did clinicals at was loaded with this "lateral-violence." I vowed then and there that I would never treat a nursing student, or a new nurse for that matter, the way we had been treated at that hospital. I actually look forward to the time when students are coming in to do their clinicals!! And I look forward to the time that I will be allowed to precept new nurses as well! Thank you for your post!

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