It’s hot as hell in NYC, but sometimes the heat has nothing to do with the act of cooling off.
Kiki-Dee, our social worker likes to stick her head in the cool trade winds of the air conditioner, and I love it. The first time she did this I was telling her about a Grey Goose martini and she became extremely clammy. I said, “Kiki-Dee are you alright?” Right then her wig started flying in all directions as she placed her face in the cold humming box.
“Kiki-Dee, won’t that wig fly right off your head?” I said with the concern of a weave master. “No child, it’s sewn in,” she explained.
I knew then and there that she was living sober. The mention of a chilled martini was bone-chilling talk and I liked this woman too much to mention a Bacardi and Coke. (I admit, I was dying to see her cool off again). The mere mention of a cocktail was a twist in her sobriety.
Kiki-Dee got her degree at NYU and her cubicle is placed in the back of the ER right next to the patient’s bathroom. Once I had to clean a trail of diarrhea next to her open-toe sandals and she thanked me for it. I was on my hands and knees and she said, “On your knees again?”
I answered politely, “It’s not the first time honey and be quiet before I tell you about Miller Light.”
I think of Kiki-Dee when I lose compassion and she mops up after me.
A young lady of 23 was brought to my area with vaginal bleeding, a common problem in the ER. Many females register with menstrual cramps and are sent home with Motrin. For this patient, I drew blood and then banded her with a type and screen since she was pregnant. I did my work in silence and she offered no conversation. She was sent to labor and delivery in a wheelchair and I continued with my work. It was many hours before I saw her again and I placed her behind curtain one where we persisted with our relationship in absolute stillness.
I was too busy to read her chart but I checked for orders and I went back to hang a liter of NS. I was shocked to find her crying. “What happened?” I asked like a complete idiot.
“I lost my baby,” she managed to say with hurt in every heartbeat.
It was the first time I had seen a woman cry over the loss of a fetus. I'm not sure why. Perhaps the sadness occurs before the return to the ER or it happens later at home. In any case I was not prepared for this kind of heartbreak. It felt like a knife in my windpipe. I stood motionless and angry at what ER nursing has taken from me. On some days, I am robbed of my compassion. For all the pain seekers, simple gastritis, return detox, and cold symptoms there comes an emergency that deserves graciousness.
I stood in the heat with a cold heart. The corrosion has taken its toll but I still needed to help this woman. For all it’s worth, I was still a nurse.
I knew where to find kindness and it was wearing a wig by the restroom. Kiki-Dee offered no complaint and followed me to the patient. I pulled up a chair for her and she sat with the young lady for about an hour.
When I asked Kiki-Dee what they talked about she said, “Nothing. Not a damn thing." I realized mere words couldn't change her reality.
"She stopped crying and she even gave a simple smile when I discharged her. You must have done something,” I said knowingly.
“I was present.”
K-D knew as well as I that sometimes we cannot comprehend the feelings of a patient if we have not experienced the same level of personal tragedy. In one moment, an unexpected milestone can happen to a patient and it is a nurse who will bear witness. “Sometimes presence is all it takes.”
Then Kiki-Dee did something to make me smile again...she stuck her head in the air conditioner. When I noticed the infinite colors of eye shadow traveling into her forehead, I laughed and said, “Be careful girl, that rushing air will blow your eyebrows off.”
Like a pro, she said, “No it won’t, I forgot to draw them on.”
And as I watched her bob her head in the brisk breeze of electronic winter, Miss Kiki-Dee took a long, cool sip from a tall bottle of water.
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Social workers are ♥ They have this reserve of compassion that as a nurse sometimes I lose. They are fantastic to have on the floor!
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Jaxs
As a new nursing student, your blog simply inspires me. It makes me want to be great, and realize that I must also be humble. I love reading your tales from the floor, and I thank you for sharing your experience.
ReplyDeleteThe act of "being there" thats what nursing should be all about,the "act of doing" will automatically happen its engrained in our nursing practice but to have that sense of humour that KD has well thats a god given gift. Keep on nursing with style Guys & Gals and keep posting your stories I love em. Pauline downunder in Aus !
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ReplyDeleteits good to have those emotional anchors to keep you at dock...or else you'll just float away..lol okay im done being all metaphorical but you get what I mean.
Im always grateful for your stories :)
How right you and miss K-D are, sometimes it really is just about being there. Being present. When one of our NICU babies dies, there's nothing you can do. Nothing. Their world as they know it is over. But it does seem to help if you're crying along with them, because you loved their baby too. It wasn't just that baby's mom's hands who changed it's diaper and fed it. It helps them, I think, to know that they aren't alone in being sad.
ReplyDeleteI often feel like an ass for not feeling compassion as my 12 hours fly by with drug seekers, alcoholics and needy patients. Once in a while there will be a patient that reminds me why I'm a nurse and value my career, then I'm an idiot because I'm sitting with them next to them crying.
ReplyDeleteOur social workers have too heavy case loads and are buried in paper work. :(
beautiful tribute
ReplyDeleteI think being a witness is sometimes all the patients are really looking for. I'm talking about addicts with a toothache, or 20yo college students that come in with a sunburn. They want someone to acknowledge they were here, and that they hurt.
ReplyDeleteGood job. It does feel like someone physically hurt you, doesn't it?
ReplyDeleteOnce again you reminded me of why it is I became a nurse.
ReplyDeleteThank you.
as a nursing student, we are taught that "being there" is one of the greatest gifts we can give a patient. ive already came to the harsh realization that nurses dont always have the time to "be there" but i try every day in the hospital to be the one to listen, even if thats all i do. you can be fantastic at every skill in the nursing world, but at the end of the day its your presence, compassion, and love that make you a NURSE.
ReplyDeletethank you for your service to mankind and thank you for your inspiration that continually reminds me that even when pulling all nighters to finish clinical prep and study for tests, i will (someday soon) make a huge difference in peoples lives :) we were given a gift, its our purpose to share it :)
I love your blog. I am a social worker doing child protection and am successful mostly because I can be "present" without being social. A young man died this summer and I just sat next to his girlfriend and cried with her. There really isn't anything else to do in those moments and your blog summarized that beautifully. Nurses are like social workers in that we clean up some fabulous messes without any real accolades. Or even appreciation. But we keep doing it because, as a good friend of mine once said, it is needed and it is the right thing to do. And 'cause everyone's gotta make a living. Good Luck to all the new nurses and social workers...hang in there and try to find the beauty that lies beneath the horrors we see everyday.
ReplyDeleteI really enjoy your view...No one understands unless they've lived it...from 1 RN to another I appreciate what you do.
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